As a local company, having grown up in Montgomery County, and graduating from Villanova University, I wanted to provide a superior service to my local community in an area that was severely lacking. Customer Service and transparency.
Priority Roofing & Exteriors was founded because I was tired of seeing roofing contractors treat people poorly, miscommunicate, misrepresent themselves, or use inferior products. I wanted to change the industry perception that all roofing contractors are bad.
After nearly two decades in the industry on both the contractor and manufacturer side, I have dealt with 1000's of roofing contractors and I've learned what separates the good ones from the bad ones.
The primary issue in regards to roofing is poor communication. A contractor says he will be there and doesn't show, or promises to do one thing and does another, or says he will come back to fix something and disappears.
The home improvement industry accounts for $538 BILLION dollars in spending every year, and according to a Harvard study, over 40% ($215 BILLION) of that money is spent fixing abandoned or improperly completed work! That's an alarming statistic that we aim to change.
At Priority, we understand that replacing your roof isn't a fun or exciting home improvement, but our goal is to provide a best in class customer experience, keeping you in the loop at all times and thoroughly educating you on the process and materials needed to get your roof taken care of for years to come.
We even provide a contractor checklist for you so that if we aren't lucky enough to earn your business, you have a checklist of things to look for from other contractors to ensure you are making the best decision for your home.
As we always say, "Your Home Is Our Top Priority!"
About Us
We are completely dedicated to ensuring 100% customer satisfaction, with our main goal being to make every roofing project a pleasant experience for our clients. Our business thrives on the referrals and recommendations of satisfied customers, which is why we prioritize their complete satisfaction above all else.
From the initial consultation to the final installation, we strive to maintain open communication, address any concerns promptly, and ensure that every detail is taken care of. By putting our customers first, we are able to continuously grow our business and establish a reputation for excellence in the roofing industry.